Heat Pump Installation & Replacement in Philadelphia & NJ

A heat pump does the job of a furnace and a central air conditioner from one piece of equipment, moving heat in during winter and out during summer instead of burning fuel to create it. Synergy3 Home Solutions has installed and replaced heat pump systems across Philadelphia and New Jersey since 2006, and it is one of the systems homeowners ask about most as older gas furnaces and window units reach the end of their life. If you searched for heat pump installation near me or heat pump replacement near me, this is what that looks like with us.

This page covers heat pump installation and replacement. If your existing heat pump has stopped working correctly, see Heat Pump Repair for diagnosis and repair options instead. Not sure which one applies? Call us and describe what the system is doing.

Signs It Is Time to Replace Your Heat Pump

• The system is 12 to 15 years old or older, especially if it still uses R-22 refrigerant
• Repairs are becoming more frequent, or the last quote approached the cost of a new system
• Rooms heat or cool unevenly even after repairs
• The unit runs constantly in mild weather without keeping up
• Your electric bill has climbed without a change in how you use the system
• You are replacing an aging gas furnace and window AC units and want one system that does both jobs

Our Heat Pump Services

New Heat Pump Installation

For a home switching from separate heating and cooling equipment to a heat pump, we run a room-by-room load calculation instead of sizing off square footage alone. An oversized heat pump short-cycles and wears out faster; an undersized one struggles on the coldest days of the year. We check the ductwork, the power supply the new unit needs and existing line sets before quoting so the number you get in writing is the number you pay.

Heat Pump Replacement

Swapping an aging heat pump for a newer, more efficient model usually goes faster than a first-time install since the ductwork and electrical are already in place. We still verify sizing rather than assuming the old system was matched correctly to begin with - it often was not.

Ductless (Mini-Split) Heat Pumps

For additions, converted attics or rowhome floors without ductwork, a ductless mini-split heat pump provides zoned heating and cooling without extending duct runs. See Ductless Mini Split Installation & Repair for that option specifically.

Heat Pump Repair

If your heat pump is running but not heating or cooling properly, that is a repair call, not a replacement one in most cases. See Heat Pump Repair.

Things to Consider Before Installing a New Heat Pump

A few things affect performance more than the brand name on the outdoor unit: proper sizing for your home's actual heat loss and gain, access for the outdoor unit's air source to draw from, and whether the ductwork can handle the higher airflow a heat pump typically needs compared to a furnace. As your local installer, we walk through each of these with you so the system you get performs the way it is supposed to at the temperature extremes this region actually sees, not just on a mild day.

How We Work

We start with a load calculation and a look at the existing ductwork and power supply, not a square-footage guess. You get a written price with good, better and best options before any work is scheduled, and installation is dispatched same-day during business hours whenever the calendar allows. Nothing is installed before the price is approved.

What Installation Day Looks Like

1. Removal of the old furnace, AC or heat pump, and disposal per code
2. Installation of the new outdoor and indoor units, refrigerant lines and any ductwork modifications
3. Electrical hookup of the new equipment to the existing circuit identified during the quote
4. Permits and inspection where required by the municipality
5. Start-up, refrigerant charge verification and system testing
6. Walkthrough of the new thermostat and controls before we leave

Equipment We Install

We are a Bryant dealer and install Evolution and Preferred series heat pumps, chosen for the combination of efficiency and manufacturer support behind the equipment. For homes keeping a separate gas or oil heating system alongside cooling, we also work with Bosch boilers. We do not install or claim coverage on brands outside what our technicians are factory-trained and stocked to support.

Cost and Financing

What drives a heat pump's price is the size of the system, the SEER2 and HSPF2 efficiency tier you choose, and whether ductwork or electrical work is needed alongside the equipment itself. Rather than quote a number sight unseen, we give you a written estimate after the load calculation. Financing is available with approved credit, including 0% options.

Our Guarantees

Every heat pump installation carries a one-year parts and labor warranty on top of the manufacturer's equipment warranty, which we register on your behalf. Our work is backed by a 365-day satisfaction guarantee, and our technicians are NATE-certified.

Once your new system is in, our Bee Protected Plan keeps it running efficiently: heat pump maintenance is $300 per year for two visits, covering a full seasonal checklist plus priority scheduling and no overtime or dispatch fees.

Why Philadelphia and New Jersey Homeowners Choose Synergy3 Home Solutions

Synergy3 Home Solutions opened in Philadelphia in 2006 and is still family-run, coming up on 20 years in the region. We have worked with more than 2,000 customers and hold a 4.9-star rating across 500+ Google reviews. We size systems with a load calculation instead of a square-footage guess, give you the price in writing before any work starts, and register the manufacturer warranty on every install so it is not left to you to track down later.